Privacy Policy

Introduction

Coengaged Technologies Private Limited (the "Emcollab") takes your privacy seriously. Emcollab has developed a web platform/product (the "Platform") that will enable employees, contracted workers, invited participants and other representatives of an Organization (the "User") to communicate within the organization, create, develop and publish articles, images, posts, videos, animated pictures or other information about their Organization on the platform and also allows the user to share this information on other Social Media outlets such as Facebook, Twitter, LinkedIn as of now. We may, in future, add more social platforms for sharing content from the platform. This Privacy Policy describes how and when information is collected, used, and shared by Emcollab when a user uses the Emcollab platform (which includes the Emcollab's websites, mobile/tablet applications and/or related online services, which we shall call the "Services").

The Services are intended for use by organizations and in accordance with their instructions. If a user is using the Services in a workplace or on a device or account issued to him/her by their employer or another organization (their "Organization"), that Organization likely has its own policies regarding storage, access, modification, deletion, and retention of information submitted or provided through the Services.

This means that an Organization has the right to (i) control and administer your Emcollab account ("Your Account") and (ii) access and process any data you submit or provide through the Services. Please contact your Organization with any privacy inquiries regarding policies, including any enterprise agreements with Emcollab, it has in place regarding your use of the Services.

This Privacy Policy may be updated from time to time for any reason. It is the responsibility of all users of the Services to visit this page to check for updates. By visiting, accessing and/or using any of the Services, you consent to the terms of this Privacy Policy.

Collection of Information

If you are a visitor at our website www.emcollab.com you may freely browse our site without disclosing any personal information.

Emcollab reaffirms its commitment to safeguarding the personal data of our Users, Members, Contacts, and anyone who visits or uses our services. Emcollab has three core privacy principles: accountability through awareness, empowering individuals, and protecting and safeguarding information. We embrace privacy by design, which means our teams actively design and build features with privacy considered alongside innovation and functionality.

We collect your information only when you become "registered User" or our platform & services.

Emcollab may collect the following information upon use of its services:

Customer Data:

Through use of the Services, the users will directly provide or submit information to Emcollab. Customer Data includes:

Account Registration::

Basic details that your organization or you may provide to us while setting up your account on the platform. This consists of:

• Contact information, Personal information such as full name, mobile number and organization email address;
• Demographic information;
• Emcollab (platform) Username and password. We store only encrypted platform password.
• Work title/designation, employee ID, official contact details, department information, and other information related to user's work or Organization;

Platform Content:

• All content that a user creates, develops, publishes or shares in audio, video, text, images, and other media or software files that the user provides on or through the Services, or that are provided on users' behalf, including information in or about the content a user provides, such as the location of a photo or the date on which a file was created;
• Information other people, who are user themselves on the platform, provide about a user when using the Services, including when they send a message to the user or upload information about the user; –
• All communications with other users of the Services;
• User communications, feedback, suggestions, and ideas sent to us; and
• Information a user provides us when the user or his/her Organization contacts or engages with us for support regarding the Services.

Information collected from Social Networking Sites:

You may choose to link your Social Media profiles with us. When connected, the Social Networking Site will send to us your profile information and analytical information about your post. We do not collect passwords to your social accounts. The information may include:

• Basic Profile information such as Name, Handle, email (if verified), link to your profile, Profile image (we do not store this), gender, follower count, friend count, profile summary (if available), username.
• Post attributes such as media or text, and analytical information such as like count, comment count, share count, retweet count.
• Facebook Page information to which you are an admin.

Log and Cookie Data-:

The Platform uses technologies such as cookies in order to properly function and for analytical purposes.
Cookies are small data files that are placed on your computer or mobile device when you visit a website or use online services. Cookies are widely used by website owners in order to make their websites and services work, or to work more efficiently, as well as to provide reporting information.
We automatically collect certain information through the Services, such as:

• Date and time of the users visit,
• Information about user's activities (such as the links clicked and pages viewed) within the Services,
• And other standard server-log information ("Log and Cookie Data").
• We do not store user's Internet protocol (IP) address and other browser or device identifiers, browser type, operating system, crash data, Internet service provider, or browsing activity.
• We compute device type, but do not store it

Third Party Data-

• We may receive information from the information a user provides to third party Social Media Accounts through the Services. Emcollab will use such information in compliance with this Privacy Policy.
• Information that a user provides to third party websites or Social Media Accounts through the services are not within the control of Emcollab and such information is provided at the risk of the user.
• The terms and conditions of use and the privacy policies of those websites or Social Media accounts that the user provides information to through the Services will govern their use of such information ("Third Party Data").

Use of Information

The Organization (e.g. your employer) controls the Platform content and other information we collect when providing you access to the Platform. Our agreement with your Organization defines how this information should be used and, we only will use it according to it.

Emcollab will use information we collect to:

• Create User's Account and facilitate signing in;
• Providing support services such as trouble in signing in;
• Sending Service related information, technical notices, updates, announcements;
• Operate, maintain and improve the Services;
• Respond to user's queries or requests about our services;
• Facilitate subscription processing, reviews and analysis;
• Provide, develop, and improve the Services as per the needs of the Users and/or on Organization's behalf and in accordance with any other instructions from the Organization (subject to agreement with the Organization).
• To send organizations and users communications including technical alerts, reports, updates, notification & other service-related communication.
• To and make available other offers, products or services;
• Track use of the Services;
• Analyzing user behavior.
• Prevent or block any harmful, derogatory, undesirable content published or shared or to be published or shared by any user.
• To enforce our agreement with user's employer (the organization) as per required by the applicable law.

  As part of our services, we may track, analyze and store users' social media account permissions solely for the purpose of providing a detailed and analytical report on activities carried out through Emcollab. We do not store or cache social media login credentials of users. We don’t transfer any data that we receive from users' social media account permissions (including anonymous, aggregate, or derived data) to any ad network, data broker, influencer network, or other advertising or monetization-related service.

Sharing of Information

Emcollab is committed to protecting your personal information and shall not disclose any such personal information to third parties, except as provided below:

• When sharing of information is required under a legal request and such request is of a nature which creates a legal obligation on us to share your information with any law enforcement agency, court and/or authority. We will take all reasonable steps to direct the requesting party to obtain information directly from you or your organization. Unless legally prohibited, we will also take all reasonable steps to intimate you or your organization about furnishing of any such information.
• We may, as directed or approved by your Organization, disclose the information that we collect to your Organization, network administrators, and other users authorized by your Organization to access the requested information;

Safety and Security
You should protect your user ID and password and should not share it with anyone. If you believe that your login details have been compromised, please contact us immediately at [email protected]

Modification or Deletion of information

The users are allowed to modify information given on the services by sending us an email at [email protected] in case editing option is not available in your account. The user may also place request to delete any non-compulsory information by sending us an email at [email protected]. You have the right to request for access to your information, delete or alter.

Accessing & Correcting your personal data: You and your Organization (e.g. your employer) may access, or correct, information you have uploaded to the Platform by using the tools within the Platform. If you do not see the tools within the Platform, you should contact your Organization directly. Changes on the Platform take immediate effect on your specific network, but data will be retained by us in our backup systems for a reasonable amount of time.

Account Closure and right to erasure: If you would like to stop using the Platform, you should contact your Organization (e.g. your employer). Similarly, if you stop working for or with the Organization, the Organization may suspend your User account and/or delete any information associated with your User account according to its privacy policy.

Third Party Links

Our Services do not contain links to contents or advertisements maintained by third parties. We do not run advertisements of any kind on/within our platform.

Data Location

We may in the course of providing Services to you transfer, store or process the information in different locations, including locations outside the territory of India. By using our services, you consent to transfer of your information to such different or foreign locations.

Account Suspension or Deletion

Emcollab may suspend or delete a users account upon request received by their organization and such suspension or deletion may continue for such period as have been requested. Emcollab may also suspend or delete an account if it poses threat to national security, communal harmony or other social balance or for sharing of contents that are considered inappropriate. Upon termination of our contractual relationship with your Organization, we will delete all personal data stored in our servers and backups within 90 days.

Contacting Us

You may write to us at [email protected] for queries/clarifications regarding our Privacy Policy.